How can we help you today?
Enter your search term here...
New support ticket
Check ticket status
What is Dryfta?
How do I sign up for Dryfta event platform?
Can I export my data?
What can I use Dryfta for?
Can I use my own payment gateway?
See all 7 articles
How can I use Dryfta as an Attendee?
How to log in to the Attendee dashboard?
What can I do as an Attendee?
How can I purchase/buy conference tickets?
Where do I get my tickets?
See all 13 articles
How to set up speaker tasks workflow using Dryfta event platform
How can I register as an author?
How do I submit an abstract? (All steps)
How many co-authors can be added for a single abstract?
How authors can choose topics when submitting abstracts?
How can I add co-authors in my abstract submission?
See all 7 articles
How to create Survey forms?
How to access participants list and reports of a survey?
What can I do as a Reviewer ?
Can I reject abstracts if I don't want to review?
Ticket Payments, Memberships & Orders
How to accept payments for ticketing through credit card?
How to accept payments for ticketing through PayPal?
How to enable offline payment methods for ticketing?
How to confirm a pending order?
How to cancel a ticket but not all tickets from a confirmed order?
See all 24 articles
Contacts & Attendees Management
How do I add contacts to my conference/event?
How do I edit/update a contact's information?
How can I change my email address?
Checking In Attendees
Adding profile photo of contacts
See all 25 articles
Customizing Forms with Form Builder
How do I add a Custom Field in the forms eg., a textbox, or a field to let attendees upload files?
Can I delete fixed fields?
What is Custom Fields in Dryfta?
How Can I show Custom Fields in front end?
Why Custom fields?
See all 16 articles
Abstracts Management & Peer Reviews
How do I see an author's submitted abstracts?
How do I set up a call for abstract submissions and collect them from authors?
Can I make authors pay for the ticket before submitting the abstract?
How do I assign abstracts to a reviewer or multiple reviewers?
How can I view reviewers in the backend according to their choice of topics?
See all 27 articles
Program / Agenda Management
What is Program builder?
What are Formats and Tracks in program builder?
I do not see Add to Schedule & Check-in button for a Session
How to hide Add to Schedule button from Intermissions/Breaks using CSS?
How to choose which presentation file to display in which session?
Building & Designing Event Website
How do I add promotional title and upload a Promotional Banner Image & Event Logo?
How do I make the event website look good?
Can I use HTML to add forms, CSS code etc?
Is event website compatible with mobile devices?
How to hide pages?
See all 16 articles
Customizing Email Notifications, Creating Email Marketing Campaigns
How can I communicate to multiple groups of attendees effectively?
How do I see an Email Campaign's Reporting?
Mailing list for contacts? Go to Segments
How do I customize various notifications sent to attendees, authors and reviewers?
Is it possible to setup an automatic email schedule? E.g., for users who have not check-in yet, send them an email reminder with the location of the check-in booth?
See all 12 articles
How can I use Dryfta dashboard?
How can I use the real-time graph on the dashboard?
Multiple access to Dryfta Support Team from the dashboard
Event & Ticketing
How to add free and paid tickets?
How to set up an Invite-only Event Registration and Ticketing website?
How can I set up early/late/onsite registration?
Why Dryfta asks for my event title, date and venue?
Can I hide remaining tickets from my Tickets listing on the website?
See all 8 articles
Power Ups & 3rd party integrations
What are Power Ups in Dryfta platform?
Where do I set date format?
How do I enable / disable public profile for attendees?
I want to approve people before they can purchase tickets for my event. Is that possible?
How to Create a LinkedIn Social Login App
How to set up time zone for my Dryfta platform?
Website Homepage Customizations
How can I add promotional title for my event website?
How do I add a promotional banner on my event website homepage?
How do I add a logo for my event?
How do I add links to my Social Networks?
How do I display newsfeeds from my Facebook page and Twitter account?
How can I customize/add instructions for delegates, authors, reviewers?
Where can I add my refund policy terms and conditions?
Abstract Submission & Management Settings
Where can I set a submission start date, end date for abstract submissions?
Where can I set the number of abstract submissions allowed per author?
Where can I set the total number of abstract submissions?
Can I display abstracts in author's public profile?
How can I have a file upload field in abstract submission form to accept Doc and PDF files?
What is Badge Builder and how it helps my event?
How Badge Builder helps me with collecting and managing leads?
What is the print badge function on the ‘My Dashboard’ page?
When I print my certificates, the background design and colors do not appear. How do I fix this?
Where is attendees QR codes in the mobile app?
Reporting & Multiple Team Updates
How do I use snapshots?
Examples of things that can be done with custom reports
How do I share a report with multiple teams securely?
How do I filter contacts and generate reports?
Generating Abstract Book & Exporting CSV files
How can I generate abstract book of my conference?
Creating Multimedia Contents & Pages
Who are representatives in sponsors and how do I add them?
Contacts Grouping / Segmentation
How do I keep track of the multiple groups that attend our event?
Call for Papers from Speakers
How do I set up a call for papers and collect them from speakers?
Is it possible for Dryfta platform to have more than one languages viz. English & Spanish?
I do not see my language in the list of supported languages
How to create copy of a menu for different languages?
Event app settings
How to create an event app using Dryfta?
vCards & Meetings
How an attendee can use vCards & Meetings?
Setting up Dryfta event app
How can I publish Dryfta event app to let my attendees use it?
How to display download app URL to attendees?
How can I create more than one administrator to manage my event platform?
What control would we have over the content once our event is over? Is there a way that we could export our information?
If we were to purchase the platform each spring, is there a way that we would use the same form template without having to recreate it each year?
Admin & Staff Access, Custom Roles, Limited-access content & Access Control
How to limit access to session check-ins for users?
How to limit access to a content to particular users only?
How to assign custom roles to a user?
Want to give your content's access to selected contacts only?
How to provide staff with partial/complete access to the event platform backend?
See all 9 articles
Creating Discount Codes
How do I create discount codes to provide discounts to participants when purchasing tickets?
Help Desk Software