Dryfta Support Desk
Enter your search term here...
New support ticket
Check ticket status
What is Dryfta?
How do I sign up for Dryfta event platform?
Can I export my data?
What can I use Dryfta for?
Can I use my own payment gateway?
See all 7 articles
How to add tasks for speakers and display them under their To-Dos list?
How to use the QR code scanner to scan and manage leads as an exhibitor/sponsor?
How to integrate Salesforce with Dryfta event platform?
How can I use Dryfta as an Attendee?
How to log in to the Attendee dashboard?
What can I do as an Attendee?
How can I purchase/buy conference tickets?
Where do I get my tickets?
See all 13 articles
How to set up Speakers' tasks workflow using Dryfta event platform for various speaker-related tasks?
How to let potential speakers submit abstracts and update their bio once their abstract is accepted? (Workflow)
Where to see the list of sessions a speaker is speaking at?
How can I register as an author?
How do I submit an abstract? (All steps)
How many co-authors can be added for a single abstract?
How authors can choose topics when submitting abstracts?
How can I add co-authors in my abstract submission?
See all 7 articles
How to create Survey forms?
How to access participants list and reports of a survey?
What can I do as a Reviewer ?
Can I reject abstracts if I don't want to review?
How to enable public profile for reviewers?
Ticket Payments, Memberships & Orders
How to accept payments for ticketing through credit card?
How to accept payments for ticketing through PayPal?
How to enable offline payment methods for ticketing?
How to confirm a pending order?
How to cancel a ticket but not all tickets from a confirmed order?
See all 30 articles
Contacts & Attendees Management
How do I add contacts to my conference/event?
How do I edit/update a contact's information?
How can I change my email address?
How to use Event check-in tools to check-in attendees to event?
Adding profile photo of contacts
See all 29 articles
Customizing Forms with Form Builder
How do I add a Custom Field in the forms eg., a textbox, or a field to let attendees upload files?
Can I delete fixed fields?
What is Custom Fields in Dryfta?
How Can I show Custom Fields in front end?
Why Custom fields?
See all 19 articles
Abstracts & Authors Management
How do I see an author's submitted abstracts?
How to set up a call for abstract submissions and collect abstracts?
Can I make authors pay for the ticket before submitting the abstract?
How abstract paper is related to topics?
How to add information/guidelines about creating account/submitting abstracts on the Account Creation form?
See all 23 articles
Program / Agenda Management
What is Program Builder?
I do not see Add to Schedule & Check-in button for a Session
How to hide Add to Schedule button from Intermissions/Breaks using CSS?
How to choose which presentation file to display in which session?
How to import sessions and sub-sessions into program schedule?
See all 7 articles
Building & Designing Event Website
How do I add promotional title and upload a Promotional Banner Image & Event Logo?
How do I make the event website look good?
Can I use HTML to add forms, CSS code etc?
Is event website compatible with mobile devices?
How to hide pages?
See all 27 articles
Customizing Email Notifications, Creating Email Marketing Campaigns
How do I see an Email Campaign's Report?
Mailing list for contacts? Go to Email Segments
How do I customize various notifications sent to attendees, authors and reviewers?
Is it possible to setup an automatic email schedule? E.g., for users who have not check-in yet, send them an email reminder with the location of the check-in booth?
What kind of email does the co-author receive when they are invited to create an account and contribute to the abstracts? Is this email customizable?
See all 13 articles
How can I use the real-time graph on the dashboard?
Multiple access to Dryfta Support Team from the dashboard
Event & Ticketing
How to add free and paid tickets?
How to set up an Invite-only Event Registration and Ticketing website?
How can I set up early/late/onsite registration?
Why Dryfta asks for my event title, date and venue?
Can I hide remaining tickets from my Tickets listing on the website?
See all 9 articles
Power Ups & 3rd party integrations
What are Power Ups in Dryfta platform?
Where do I set date format?
How do I enable / disable public profile for attendees?
I want to approve people before they can purchase tickets for my event. Is that possible?
How to Create a LinkedIn Social Login App
How to set up time zone for my Dryfta platform?
Website Homepage Customizations
How can I add promotional title for my event website?
How do I add a promotional banner on my event website homepage?
How do I add a logo for my event?
How do I add links to my Social Networks?
How do I display newsfeeds from my Facebook page and Twitter account?
How can I customize/add instructions for delegates, authors, reviewers?
Where can I add my refund policy terms and conditions?
Abstract Submission & Management Settings
Where can I set a submission start date, end date for abstract submissions?
Where can I set the number of abstract submissions allowed per author?
Where can I set the total number of abstract submissions?
Can I display abstracts in author's public profile?
How can I have a file upload field in abstract submission form to accept Doc and PDF files?
See all 9 articles
What is Badge Builder and how it helps my event?
How Badge Builder helps me with collecting and managing leads?
What is the print badge function on the ‘My Dashboard’ page?
When I print my certificates, the background design and colors do not appear. How do I fix this?
Where is attendees QR codes in the mobile app?
See all 6 articles
Reporting & Multiple Team Updates
How do I use snapshots?
Examples of things that can be done with custom reports
How do I share a report with multiple teams securely?
How do I filter contacts and generate reports?
Why some of my data is not displaying in my custom report?
Generating Abstract Book & Exporting CSV files
How can I generate abstract book of my conference?
How to add pagebreaks in abstract book and program schedule?
Creating Multimedia Contents & Pages
Who are representatives in sponsors and how do I add them?
How to add sponsorship packages?
What is the workflow for adding and managing sponsors and exhibitors?
Contacts Grouping / Segmentation
How do I keep track of the multiple groups that attend our event?
Call for Papers from Speakers
How do I set up a call for papers and collect them from speakers?
Translation & Multi-lingual contents
Is it possible for Dryfta platform to have more than one languages viz. English & Spanish?
I do not see my language in the list of supported languages
How to create copy of a menu for different languages?
Event app settings
How to create an event app using Dryfta?
vCards & Meetings
How an attendee can use vCards & Meetings?
Setting up Dryfta event app
How can I publish Dryfta event app to let my attendees use it?
How to display download app URL to attendees?
How can I create more than one administrator to manage my event platform?
What control would we have over the content once our event is over? Is there a way that we could export our information?
If we were to purchase the platform each spring, is there a way that we would use the same form template without having to recreate it each year?
Admin & Staff Access, Custom Roles, Limited-access content & Access Control
How to allow only specific users to check-in to a session?
How to limit access to a content to particular users only?
How to assign custom roles to a user?
Want to give your content's access to selected contacts only?
How to provide staff with partial/complete access to the event platform backend?
See all 8 articles
Creating Discount Codes
How do I create discount codes to provide discounts to participants when purchasing tickets?
Reviews & Reviewers Management
How to assign abstracts to reviewers?
How can I view reviewers in the backend according to their choice of topics?
How can I view all the abstracts assigned to a reviewer?
For review submission form, can we create more complex review questions?
How to add different Scales for Abstract submission rating, in review submission form?
See all 16 articles
Help Desk Software