Dryfta Support Desk

To accept payments for ticketing through credit card, go to Payment Settings under Basics and choose a payment gateway. After selecting a payment gateway vi...

To accept payments for ticketing through PayPal, do the following: Go to Payment Settings under Basics Enable PayPal under PayPal Express Checkout Ent...

To accept payments for ticketing through offline payments, go to Payment Settings under Basics and choose from multiple options for offline payments inclu...

To confirm a pending order, go to Orders. Click on the customer name from the list or search it, select Confirmed in Order status drop down. Click Update. ...

To cancel an ticket in a confirmed order, go to Orders, click on customer name from the order list. Click on Cancel ticket for the ticket which you want to ...

To resend a ticket, go to Orders. Click on name of the customer from the order list. Click on Send icon for the ticket which you want to resend.  

To send a payment reminder for a pending order, go to Orders, click on name of the customer from the order list. Click on Send Payment Reminder in the top r...

 To resend an invoice to a contact, go to Orders. Click on name of the order form the order list. Click on Send invoice in the top right corner.

To print an invoice, go to Orders. Click on order name from the order list. Click on Print in the top right corner.

To sell memberships, you need to create a ticket under Basics (or choose an existing ticket) in your event dashboard. Then go to ticket settings (Tic...